Terms of service

Last updated: August 2026

These Terms of Service ("Terms") govern your use of prensia.agency (the "Site") and your purchase of media/press coverage packages (the "Services") from Prensia. Prensia is operated as an individual merchant based in Gatineau, Québec, Canada — it is not incorporated as a Ltd., Inc., or LLC. By placing an order or using the Site, you agree to these Terms.

1. About Prensia

Prensia — 89 rue Vaudreuil, Gatineau, Québec, Canada. Prensia helps businesses and professionals get published on established media outlets through fixed, one-time media packages (Elite, Prestige, Legacy).

2. Orders and payment

All packages are sold as a single, one-time payment in Canadian dollars (CAD) at checkout. We do not offer subscriptions or recurring billing. Prices, features, and outlet coverage for each package are described on the Pricing page and product pages at the time of purchase.

3. How delivery works

After you place an order, our team prepares a draft article based on the information you provide. Nothing is published until you have reviewed and approved the draft. Delivery and publication timelines stated on the Site (for example, "2–5 business days") begin once you approve the final draft, not from the date of purchase. Reasonable revisions to the draft are included before publication; excessive or unrelated revision requests may extend the timeline.

4. No AI-citation or ranking guarantee

Prensia guarantees publication on the outlets specified in your package, subject to each outlet's standard editorial and content guidelines. We do not guarantee that published content will be indexed, cited, referenced, or surfaced by search engines or AI systems and assistants (including but not limited to Google, ChatGPT, Gemini, or similar tools), nor do we guarantee any specific search ranking, traffic, lead volume, or business outcome. Visibility in these systems depends on third-party platforms outside our control.

5. Your responsibilities

You are responsible for the accuracy of the information, claims, and materials you provide to us, and for ensuring you have the rights to use any content, images, or brand assets you submit. You agree not to request content that is false, defamatory, illegal, or infringes on the rights of others. We reserve the right to decline or modify a request that does not meet applicable outlet editorial standards.

6. Cancellations and refunds

Cancellation and refund eligibility are described in our Refund Policy, which forms part of these Terms.

7. Intellectual property

Once published, articles are subject to the editorial and archival policies of the respective media outlet. You may share, link to, and reference your published coverage for marketing purposes.

8. Limitation of liability

To the fullest extent permitted by law, Prensia's total liability arising out of or related to the Services is limited to the amount you paid for the relevant package. We are not liable for indirect, incidental, or consequential damages, including loss of business, revenue, or reputation.

9. Governing law

These Terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in Québec, Canada.

10. Contact

For any questions about these Terms, please reach out through our contact form. We aim to reply within one business day.

11. Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date.