Billing
Frequently asked questions
We are here to help with any questions you may have.
How will the service be renewed and charged?
You are charged once per package at checkout. There is no automatic renewal. If you want a recurring plan, book a consultation and we will set it up.
Do I have to commit to a subscription?
No. Packages are one-time payments — you buy them as you need them, whenever you need more coverage, with no recurring charges or long-term commitment.
What payment methods do you accept?
We accept all major credit and debit cards, plus other payment methods available at checkout depending on your region.
Can I get an invoice for my purchase?
Yes, an invoice is generated automatically after checkout and sent to your email. You can also request one from our support team at any time.
What is your refund policy?
You can request a full refund before your article draft is approved. Once an article is published, refunds are handled case by case — see our refund policy for details.
Can I upgrade or downgrade my package later?
Yes, you can purchase a different package at any time. Contact our support team if you'd like help choosing the right one.